Welcome to ImgUpscaler.online ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit imgupscaler.online or use our AI image upscaling services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
We may collect the following types of information:
- Personal Information: Name, email address, and contact details you provide when registering, subscribing, or contacting us.
- Uploaded Images: The photos you submit for upscaling, processed solely to generate your enhanced output. See "Uploaded Image Retention" below.
- Payment Information: When you purchase a subscription or credit pack, payments are processed by Stripe; we do not store your full card number on our servers.
- Usage Data: Information about how you interact with our website, including pages visited, features used, and time spent.
- Device Information: IP address, browser type, operating system, and similar technical identifiers collected automatically when you access our Service.
- Cookies and Identifiers: Data collected through cookies and similar technologies, described in detail below.
Your privacy and image security are a top priority. Uploaded images are automatically deleted from our servers within 24 hours of processing. Image data is encrypted in transit and at rest, we do not create permanent archives of your images, and we do not share your uploaded images with any third party except the AI processing providers strictly necessary to generate your upscaled result.
We use your information for the following purposes:
- To provide, operate, and maintain the Service, including processing image upscaling requests
- To process payments and manage subscriptions or credit balances
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services and detect, prevent, and address technical issues or abuse
- To serve advertising, including personalized advertising, as described in the "Cookies" and "Third-Party Advertising" sections below
We use cookies, web beacons, and similar tracking technologies to operate and improve our website. Cookies are small text files stored on your device that help us recognize your browser, remember your preferences, and understand how you use our Service.
We use the following categories of cookies:
- Essential Cookies: Required for core functionality such as authentication and session management. The Service cannot function properly without these.
- Performance and Analytics Cookies: Help us understand how visitors use our website so we can improve performance and content.
- Functional Cookies: Remember your preferences, such as language and display settings.
- Advertising Cookies: Used by us and our advertising partners to deliver relevant ads and measure their performance, as described below.
For a full breakdown of the specific cookies we use and how to manage them, see our Cookie Policy.
We use third-party advertising companies, including Google AdSense, to serve ads when you visit our Service. These companies may use cookies, web beacons, device identifiers, and similar technologies to collect information about your visits to this and other websites in order to provide advertisements about goods and services that may interest you.
Specifically:
- Google, as a third-party vendor, uses cookies (including the DoubleClick DART cookie) to serve ads based on your prior visits to our website or other websites on the Internet.
- Google's use of advertising cookies enables it and its partners to serve ads based on your visits to our sites and/or other sites on the Internet.
- You may opt out of personalized advertising by visiting Google Ads Settings, and you may opt out of third-party vendor use of cookies generally by visiting the Network Advertising Initiative opt-out page or aboutads.info.
- We do not control the cookies placed by third-party advertisers, and this Privacy Policy does not cover their use of cookies or tracking technologies. Please review the privacy policies of these third parties for more information, including Google's Privacy & Terms.
- We do not pass personally identifiable information (such as your name, email address, or account details) to advertising partners as part of ad requests.
We implement appropriate technical and organizational security measures — including encryption in transit and at rest — to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We work with the following categories of third-party service providers, who may process your information on our behalf or independently as controllers:
- Advertising: Google AdSense (see above)
- Payments: Stripe
- Email: Resend
- Analytics: Vercel Analytics
- Authentication: Google OAuth (when you sign in with Google)
- AI Processing: Replicate and other model providers, used solely to generate your upscaled images
Depending on where you live, you may have the right to:
- Access, correct, or delete the personal information we hold about you
- Object to or restrict certain processing of your data, including for advertising purposes
- Withdraw consent to cookies at any time by adjusting your browser or device settings, or via the cookie controls referenced in our Cookie Policy
- Request a copy of your personal data in a portable format
- Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us. We will respond within the timeframe required by applicable law.
Our Service is not directed to children under 13 (or the minimum age required by your local law), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the date above.
If you have any questions about this Privacy Policy or how we handle cookies and advertising, please contact us or email us at support@imgupscaler.online.